Caterpillar unveils service programsPosted on
Caterpillar Marine Power Systems announced the availability of two product support initiatives – the Marine Advantage program and additional Extended Service Coverage plans – specifically for recreational marine engines.
The new Marine Advantage program enables customers to receive complete coverage on Caterpillar engines for as long as 10 years.
Building on the initial success of the Extended Service Coverage program for pleasure craft customers, Caterpillar is also now offering the ESC Platinum and Platinum Plus coverage plans to ensure maximum owner confidence in vessels powered by Caterpillar engines.
The ESC Platinum plan is available for 300 hours a year for 36, 48 or 60 months, or unlimited hours of usage during the same 36-, 48- or 60-month period. It provides coverage on all original factory equipment as shipped from the factory with Caterpillar parts numbers, excluding marine controls and displays and some consumables, such as filters, hoses and belts.
The ESC Platinum Plus plan is also available for the same 36-, 48- or 60-month period and at 300 hours or unlimited hours of usage and offers coverage of all equipment included in the ESC Platinum Plan, plus marine controls and displays and additional Caterpillar parts and components installed by the Caterpillar dealer and having a Caterpillar part number.
Both ESC plans are available only for new engines. Coverage can be transferred to future owners.
“We want to provide our pleasure craft customers with unparalleled support in both products and services,” said David Shannon, Caterpillar marine power systems pleasure craft global sales manager, in a statement. “We realize the value of providing our customers with peace of mind and are thrilled to offer these customers support programs designed to guarantee complete confidence in their Cat products.”