‘Ohio Goes Boating’ in a first-of-its-kind declaration

In what is believed to be the first state to permanently declare a boating month, Ohio’s marine industry and boating communities are celebrating the official designation of June as “Ohio Goes Boating Month.” It’s the result of determined efforts by the Boating Associations of Ohio, along with partners Government Advantage Group, to see legislation passed […]

What Disney teaches about customer service

How do you define customer service? It’s all of the interactions between a customer and a dealership as the dealership aims to provide the right product during the sales/delivery process. And it’s so much more. Good customer service actually adds value to the product and strives to build an enduring relationship. Perhaps no organization is […]

Danko takes the helm at the NMTC

Melissa Danko, executive director of the Marine Trades Association of New Jersey, took over the helm of the National Marine Trades Council at the group’s spring meeting Monday in Washington, D.C. The NMTC meeting coincided with the opening of the American Boating Congress. Danko succeeds Michigan Boating Industries Association executive director Nicki Polan, who has […]

Coast Guard has hands full with miscreant behavior

People without a scintilla of intelligence can apparently be found on the water these days and their actions should be of concern to all of us that use our waterways. First, the Coast Guard recently found a critical aid to navigation sunk in the water with bulletholes near Block Island, R.I. The crew of Coast […]

Mark your voice heard today on E15

Dealers and their staff are taking time today to let U.S. senators know that adding more ethanol to America’s gas supply is unsupportable for the 12 million boats and millions of other off-road engines in use today. What’s triggered the need for this aggressive move right now? Bluntly, it’s to head off a backroom deal […]

Put pressure on the feds over red snapper quotas

Aside from pointing internationally recognized hand gestures at the National Marine Fisheries Service, recreational fishermen and the marine dealers that serve them need to say “enough is enough” and exert pressure on Congress to make changes in the way saltwater fisheries are managed. This isn’t the first time federal regulations on red snapper, one of […]

Can augmented reality help with our tech shortage?

Facebook thinks we’ll be able to put on a headset and see a great combination of computer-generated images in our real-world surroundings. Meanwhile, General Electric sees a technician wiring a control box guided by line-of-sight instructions overlaid on the task by augmented reality (AR). Both are already working in the realm of AR and see […]

Three worthy causes for kids

Getting kids on the water, keeping them safe there and looking to provide long-term educational opportunities are among the outstanding initiatives of boating organizations that deserve recognition and, where applicable, duplication elsewhere. Here are three worthy ones: The BoatUS Foundation’s remarkable Life Jacket Loaner Program began in 1997. Today, there are more than 550 loaner […]

The battle for boating interests in Michigan

I can’t count the times I have written that our marine trade associations do for dealers what they couldn’t hope to do by themselves. So I say that again and support it by citing what the Michigan Boating Industries Association is tackling these days. How about defending attempts to kill the Michigan post-Labor Day school […]

RBFF seminar today on selling Hispanic customers

New Nielsen research concludes that the pace of growth in America of the Hispanic market is soaring in many areas. That’s why the Recreational Boating & Fishing Foundation is holding a free webinar at 3 p.m. Eastern today that every dealer in areas I’m about to cite should attend. The webinar will identify ways to […]

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