Tell customers: ‘Buy and finance now’

The possible increase in interest rates at the next Federal Reserve committee meeting Oct. 27-28 and the recent demand that the largest banks add an additional $200 million layer of capital to protect against losses got me wondering just what impact any of this news might have for marine dealers. So, for a timely assessment, […]

Progressive adds real value to shows

Walking the aisles of last weekend’s Progressive Tampa Boat Show, I came upon the Progressive Insurance exhibit and I was struck by the genuine value that was being added to the overall show by this sponsor. Parenthetically, the Tampa show recorded another success and reflected the continuing trend of good attendance and increased sales at […]

Dealers face increased retirement plan demands

Dealers who have gone the extra mile to offer a 401(k) plan to their employees now face potential long-term responsibilities because of a recent Supreme Court ruling. In a decision last May that received little notice, the Court unanimously ruled that there is no statute of limitation on fiduciary responsibility for an employee’s 401(k) plan. […]

Volkswagen breaks the cardinal rule of trust

The Volkswagen scandal unfolding daily around the world is, at the very least, a wakeup call to businesses that breaking trust with customers can spell disaster. As expected, lawyers in Florida (and likely other places) have already filed suits on behalf of a customer and are gearing up for the lucrative class-action litigation that could […]

Simple service can make a big financial difference

An example of poor customer service, a survey all marina operators should take and the latest highlights from the ongoing success of our Discover Boating national campaign are worth noting today. My question was simple. I just wanted to know if the Transportation Security Administration office at Tampa International Airport was open on Saturdays and […]

Detroit and Newport rock, but what about IBEX?

Good weather always plays a role in the success of fall in-water shows like Detroit and Newport, but it wasn’t a factor in the results at IBEX, which recently wrapped up in Louisville, Ky. The sixth annual Boating & Outdoor Festival near Detroit opened in sunny weather that more than doubled its opening-day attendance for […]

Dealer conference discount ends Friday

If you’re planning to attend this year’s Marine Dealer Conference and Expo — and all dealers should be — you only have today and Friday to land worthwhile savings on registration fees. According to Liz Walz, vice president of education for the Marine Retailers Association of the Americas, which produces the annual event with Boating […]

Stations with ethanol fuel set to double

When it comes to the E15 debacle, it’s not just the U.S. Environmental Protection Agency that’s a problem. Now we can add in the U.S. Department of Agriculture and its planned big-money subsidies. The USDA announced it is providing $100 million in grants to 21 states to build infrastructure that will greatly increase the availability […]

RBFF and Jake Owen promote boating

Two programs to get people out on the water are being stamped a success. The Boat Registration Marketing Program created by the Recreational Boating & Fishing Foundation and the national media exposure by country music star Jake Owen, aka Discover Boating’s ambassador, are getting it done. RBFF More than 44,000 boat owners with lapsed registrations […]

Is convenience a new service model?

We’re living in an on-demand world today. For a geezer like me, it’s hard to grasp the fact that I could get a replacement Jabsco livewell pump (not in stock locally) from Amazon and see it on my doorstep in two days. Maybe I could have even gotten it in two hours. It was sort […]

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