Management Perspective

Going virtual: managing in the work-at-home era

Fingers fleeting across keyboards, phones ringing, copy machines humming, bits of conversation drifting in from hallways — all spiked with occasional laughter. Ten years ago that could have been the office in which you work. Not anymore. The sound of work has changed. For many, remote or virtual work has found its footing and will…more

Hone skills or risk becoming obsolete

In a New York Times Magazine article (Nov. 27, 2011) titled “When did the rules change?” Adam Davidson raised many non-political questions about the future nature of the U.S. economy. He especially considers the employment and income distribution data we are trying to digest. Many workers will find no jobs because their skills are obsolete,…more

Don’t let technology leave you in the dust

A long day at work, followed by a short evening at home, often evolves into mindless and relaxing channel surfing. Love it. Hate it. I prefer working out, but I don’t always make it happen. On a recent excursion into the depths of cable options, I stumbled onto a great show — “101 Best Gadgets…more

Choosing a holiday gift to motivate your crew

Yes, it is hard not to know that Santa will arrive soon. But you knew that a month ago when holiday sales began. They seem to start earlier each year, and Black Friday events began at midnight on Turkey Day — goodness. As a manager, you know December is typically a month of low productivity.…more

What’s your style? Take an honest look

“Don’t touch the iPad with your sticky fingers.” That’s the comment I heard from a nearby parent as his young family finished their Sunday brunch. I had to smile. As my two grown sons sat next to me at our table, I remembered a time when micromanaging the kids’ sticky fingers was part of my…more

Workable code of ethics can boost workplace trust

It’s that time again: On the horizon for the next 30 days are state and local elections in many states. Elections can be just as damaging to our society and economy as earthquakes and hurricanes are to our landscape and economy. Polls show we have minimal trust in our elected officials in Washington. Is the…more

Smooth the ups and downs by managing market stress

Freeze, freak or fight. These are common ways we react to stress. Want to try out all three in one big swoosh? Drive across town during rush hour — yeah, that’ll do it. Did you catch all three stress reactions? I did, both observed and applied (kidding, grin). If you’re a manager, another way to…more

Rewards and recognition can fuel your employees

Many of you will recall a management class, in college or as part of a leadership or management training program, where the focus was on competing philosophical approaches to management. Among the earliest ideas came from a 1960s psychologist, Douglas McGregor at the Massachusetts Institute of Technology, and his concepts of Theory X and Theory…more

Successful entrepreneurs focus on opportunities

A pizza parlor, an auto repair shop, a kitchen and bath remodeling store and a coffee shop. What do these businesses have in common? They’re all near my suburban home and owned by independent entrepreneurs. These spunky businesses survived the market reversal and continue to make a decent living alongside bigger national competitors. How do…more

Boomers and Gen Y’ers: Expect some conflict

A marine business, acting in the manner of Adam Smith, the pioneering 18th century economist, will tend to hire people with minimal qualifications and at lower pay rates than those it laid off two to four years ago as the economy was sliding. The new hires likely will be younger workers. In addition to ethnic…more

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