Skip to main content

Dealer conference offers service-department seminar

At the 2014 Marine Dealer Conference & Expo, set for Nov. 16-19 in Orlando, Fla., dealership trainer and consultant Valerie Ziebron will review key human resource elements needed to create an outstanding service department.

Ziebron will touch on topics such as recruiting, interviewing, hiring, reviewing and terminating employees; management’s role in creating, communicating and driving goals; and what employees need from managers to be successful.

Organizers said attendees will walk away from her MDCE workshop, titled “Build a Service Dream Team,” with job descriptions for service and parts employees, sample interview questions and tips for Internet recruiting, employee rewards and recognition best practices.

The session will be held from 8 to 11:15 a.m. on Nov. 17 as part of the MDCE’s pre-conference workshops.

“Many dealerships are unable to take advantage of an increase in demand due to a lack of qualified candidates for service department openings,” Marine Retailers Association of the Americas director of education Liz Walz said in a statement. “This workshop will give dealers the tools and insight they need to make the best of today’s job market.”

The MDCE will be held at the Orange County Convention Center and Rosen Centre Hotel in Orlando.

Related

A High Priority

As invasive Asian carp continue working their way toward the Great Lakes, the governors of several states in the region appeal to Congress to push for funding that would stop that spread.

DEALERS: How Are You Finding and Keeping Staff?

Take this month’s Pulse Report Survey here.

Suntex Acquires Lynn Creek Marina

The Grand Prairie, Texas, facility is the latest addition to Suntex’s U.S. marina holdings.

C.G. Foundation Offers 2022 Scholarships

Applications for the program, open to college-age children of Coast Guard personnel, will be accepted starting Feb. 1.

ABYC Foundation Launches Accreditation Program

High schools and post-secondary schools that teach marine service can apply for ABYC’s “gold seal approval” and help shape the next-generation workforce.

U.S. Economy Showed Significant Growth in Q4

Gross domestic product grew at pace of 6.9 percent, but omicron and supply shortages may stymie Q1 2022 numbers.

Q&A with Çağın Genç

Sirena Marine CEO Çağin Genç takes our questions.