My-Villages announced today that The Boat Village, its Web and mobile-based communication and service coordination platform for boat owners and marine businesses, is officially live for the start of the Marine Dealer Conference & Expo.
Having completed a 12-month, invitation-only testing program with boatbuilders, equipment manufacturers and service yards, My-Villages opened registration, allowing owners and businesses to sign up for the free, premium or professional editions of the company’s digital collaboration tool.
The Boat Village premium service and professional edition are cloud-based technologies that run on any computer or mobile device. They provide access to the vessel’s equipment inventory, operating manuals, usage trends and other critical information, as well as automated maintenance reminders, electronic service requests and a dynamically updated service history. Images and video are supported, and technicians can provide real-time status updates on work in progress.
“At Hinckley, we are known for our technological advancements in boatbuilding and are committed to delivering the same level of innovation in the service industry,” Hinckley CEO James McManus said in a statement. “We recognize that to stay competitive and continue to be a leader in the marine industry, companies must engage with customers on a more proactive, expeditious and modern manner. With The Boat Village, companies no longer need to accept the status quo for product service.”