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Blue Haven Marina wins customer-service honor

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Blue Haven Marina in the Turks & Caicos, part of the Blue Haven Resort, was awarded 5 Gold Anchors by The Yacht Harbour Association.

The Gold Anchor Award Scheme is a voluntary assessment program that is focused on customer service and providing quality moorings for boat owners. The ratings range from 1 to 5 Gold Anchors and provide assurance of the credibility and quality of the marina when assessed against the technical criteria based on The Yacht Harbour Association’s code of practice for the design, construction and operation of marinas.

Marinas are assessed by fully qualified marina assessors, berth holders’ feedback and independent mystery shoppers. The program operates in 23 countries and has done so for 24 years.

“Blue Haven Marina, Turks and Caicos is the fourth marina within our IGY Network to have achieved 5 Gold Anchors,” IGY Operations executive vice president Kenny Jones said in a statement.

“The 5 Gold Anchor Award has now not only been awarded to four marinas in our network, but four of our locations in four different countries. I am very proud of each of these marinas, and to see them gain this recognition is fantastic. IGY and its destinations will always make every effort to provide an amazing experience to all our guests in all of our beautiful destinations.”

Blue Haven Marina is open to yachts as large as 220 feet with a maximum draft of 8.5 feet at mean low tide. The facility opened in 2013 and is in Blue Haven Resort, surrounded by nearly 20 acres of waterfront land on the island’s northeast coast.

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