My-Villages signed five new boating businesses for The Boat Village Professional.
The customers are marinas and service yards in the Northeast, Mid-Atlantic and Southeast.
“The Boat Village provides service pros with a streamlined way to communicate with customers and deliver premier customer service and support while offering customers greater input, control and visibility over their on-board equipment,” My-Villages founder and CEO Kevin Hutchinson said in a statement.
“We are seeing a significant uptick in The Boat Village adoption as marine businesses realize that it is an excellent tool for delivering superior service, building customer loyalty, and ultimately, more consistent revenue.”
New Mid-Atlantic customers for The Boat Village Professional are Dean’s Yacht Services in Annapolis, Md., and Ocean Marine Yacht Center in Portsmouth, Va. New customers in the Southeast are Sunset Harbour Yacht Club in Miami and 360 Yacht in Boca Raton, Fla. In New England, Boston Boat Works in East Boston, Mass., has signed on.
“We chose The Boat Village because it will allow us to vastly simplify our customer communication and task management,” Boston Boat Works service manager Guy Gauvin, said. “We will now receive customer requests and information via The Boat Village platform, reducing the need for multiple emails, faxes, voicemails and text messages. This will save everyone time and boost our productivity, which is great for improving customer satisfaction.”