Eight new marine industry businesses signed up for MyTaskit Pro and four existing customers upgraded to the optional hosted solution of the MyTaskitPro Operations module.
The new customers, specializing in boat and yacht repairs, marina services and boat sales across the United States and Canada, will be using the software for activities such as online task coordination, automation and optimization of operational tasks, enhanced communication with customers and staff and improved access to customer service information.
In addition, four MyTaskit Pro users are converting to the MyTaskit Pro Cloud solution.
The 12 customers collectively do business with more than 4,000 boat owners and will be able to use MyTaskit Pro to communicate directly with those customers online. Collectively, they will be able to use the MyTaskit Pro Operations module to automate and optimize operational tasks for nearly 100 service professionals.
Boating professionals who have signed up to coordinate service tasks with customers and technicians online using the coordination module of MyTaskit Pro include: Boats by George, Lake George, N.Y.; Norwalk Cove Marina, Norwalk, Conn.; Lake Powell Resorts, Page, Ariz.; Florida Yacht Management, Fort Lauderdale; Texas Marine, Beaumont; Raven Marine Services, Sidney, B.C.; and Marine International Diesels, Fort Lauderdale.
In addition, Seaborn Marina, Bay Shore, N.Y., is a new customer of MyTaskit opting to use the operations module of MyTaskit Pro, including financial management, work order processing, inventory management, point of sale, marina management and sales management.
“Communication, coordination and information access are at the heart of the MyTaskit solutions,” MyTaskit founder and CEO Kevin Hutchinson said in a statement. “When customers have a service issue, they can simply ‘Taskit’ to their service pros. In today’s world, customers expect to do business online, and MyTaskit Pro enables marine businesses to do just that — coordinate service online.”
Several more MyTaskit Pro customers who use the Operations module have elected to convert to the optional hosted solution, reducing internal IT headaches and costs. Their business data will remain secure and accessible in the cloud. These new hosted customers include: Dudley’s Marina, Cedar Point, N.C.; Palm Island Marina, Cape Haze, Fla.; Staten Island Yacht Sales, Staten Island, N.Y.; and Raven Marine Services, Sidney, B.C., Canada.