MyTaskit, a provider of task coordination and business management software, said CenterPointe Yacht Services and Gage Marine joined the company’s Phase II customer development site program.
The partnership program is designed to give participating dealers marketing and technical support, as well as advanced ROI metrics.
The program is open to marine service businesses that meet criteria for industry representation, are committed to deploying the MyTaskit Pro Coordination module for technician coordination and are willing to spend time with the MyTaskit Product team, helping to define planned product improvements.
Craig Duchow, general manager of CenterPointe Yacht Services, a Milwaukee-based operation with five marina locations in the Great Lakes region, said he expects that the MyTaskit integration will bring its boatyards much-needed automation.
“We are happy to be part of this program, and we’re looking forward to improving the pace of business,” Duchow said in a statement. “Moving from the daily grind of paperwork to a mobile technology like MyTaskit is going to add a great deal of proficiency to technicians’ schedules and workflows, and our overall service coordination process.”
Gage Marine, a full-service boat repair business and marina with two Wisconsin locations, has also joined the program.
“This partnership is an exciting one for us,” customer experience manager Brandee Walton said. “We’re not only saving time and money in our day-to-day operations by using the coordination module, but also getting a chance to gain valuable ROI metrics and speak into the technology itself.”
With the Phase II development site program, MyTaskit product teams will be on site in a consultancy role, offering feedback about optimizing certain features and how they work in various customer workflows.
Partnership companies also have direct access to the MyTaskit product development teams for feedback on planned enhancements, as well as short-term improvements. Some of those planned features include QuickBooks integration, online customer payment, improved text messaging and new labor management features.
“These kinds of real-world experiences help us improve our technology with the support of specific use cases, and we’re excited to open up the program in new markets like the Great Lakes,” MyTaskit founder and CEO Kevin Hutchinson said.
“Every development site partner plays a key role in helping us make MyTaskit an even better product for service and task coordination."