The American Boat Builders and Repairers Association has given its 2018 Boatyard of the Year Award to Hinckley Yacht Services Portsmouth, R.I.
Boatyard of the Year is given to the facility that demonstrates excellence in all facets of its company through commitment to customer care, quality workmanship, best business practices, industry standards, professionalism, workforce development and positive vendor relations.
Hinckley Yacht Services has evolved over the past two years under the guidance of Tim Shields and the management team at The Hinckley Company.
In 2014, ABBRA conducted a Boatyard Study Tour of Hinckley’s Portsmouth Yard during a Marine Service Managers class being held in Newport, R.I. A boatyard study tour was conducted again in 2017 at Hinckley Yacht Services in Portsmouth as part of the MSM class.
Pam Lendzion, one of the instructors for the class, said that “obvious changes had been made resulting in a cleaner and much more organized facility.”
“The cost control and quality control measures that had been implemented were impressive,” said Lendzion, according to a statement. “There was a team spirit and the department heads experience, knowledge, and connection to the work that needed to be done was inspiring to the class. Tim and his team were obviously focused on success. The class noted later during their analysis of the yard that the team would likely not be as focused without good leadership from the top down.”
Shields was recently named service vice president for the company.
During the past two years, The Hinckley Company has reorganized and put new management in place. Peter O’Connell has taken the helm of the corporate office at the Portsmouth Yard.