Dockscape rolls out customer-relations services - Trade Only Today

Dockscape rolls out customer-relations services

Author:
Publish date:

Dockscape, a new company that specializes in electronic communications solutions for the marine industry, launched a Web-based service designed to help companies strengthen customer relations and grow their businesses.

The service allows yard and marina operators to produce a range of professional online communications, from e-newsletters to customer bulletins and promotions. The goal is to improve customer service by keeping them informed about their boats and maintenance, as well as those who care for their vessels.

"When it comes to boats, the most important relationship a boat owner has is with his or her yard or marina," said Jack Gierhart, co-founder of Dockscape, in a statement.

Dockscape helps companies create messages, then manages the details of formatting, assembling, sending and tracking the communications. The process gives managers the ability to quickly produce high-quality communications that look like the work of a full-service ad agency, according to Dockscape.

Click here for the complete release.

Related

E-nnovation Lab to expand at 2018 Metstrade show

The growing demand for hybrid and electric engines is becoming more apparent within the leisure marine market, prompting Metstrade to introduce the E-nnovation Lab platform for electric propulsion technology.

Aluminum, tow boats lead moderate growth in May

Boat registrations were up 2.1 percent in May in the main powerboat categories, and rose 3.2 percent in all categories, according to preliminary data from Statistical Surveys Inc., a Michigan company that tracks new boat registrations.

Retaliatory tariffs on boats to EU start today

The 25 percent tariff the EU announced Wednesday on U.S.-built boats kicks in today, and a 10 percent tariff on boats sold to Canada will start July 1, prompting boatbuilders to worry they will lose sales to those countries.