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MRAA honors dealerships that ranked highest in employee surveys

The Marine Retailers Association of the Americas said it named Munson Ski and Marine of Volo, Ill., the 2017 Best Boat Dealership to Work For as the highest-rated dealership in employee satisfaction.

All Seasons Marine Works, of the Rowayton section of Norwalk, Conn., was No. 2, and FB Marine Group of Pompano Beach, Fla., ranked third.

The companies were recognized in front of hundreds of industry colleagues at the inaugural MRAA Awards Celebration in December.

Munson Ski and Marine was noted for achieving perfect scores from its 17 employees on 11 of the survey’s 37 questions.

The dealership’s overall employee satisfaction score of 96.7 percent was nearly a full point higher than the next closest dealership, and it was backed by 26 glowing comments from Munson Ski & Marine staff.

“We were extremely impressed with how strong of a culture Munson Ski and Marine has built in its dealership,” Matt Gruhn, president of the MRAA, which administers the surveys, said in a statement. “From the raving general comments to the specific mentions of the dealership’s management team, it was clear that Munson Ski and Marine is deserving of the recognition as the Best Boat Dealership to Work For.”

Dealership employees said Munson is a business where “everyone takes a great deal of pride in what they do.” Another employee noted, “The Munsons care about employees and customers and are always trying to improve.” Another suggested that the best thing about working at Munson is that it “offers me the opportunity to be all I can be.”

All Seasons Marine Works

All Seasons Marine Works was noted for achieving perfect scores in all of the employee satisfaction survey questions related to the dealership’s reputation.

The dealership’s overall employee satisfaction score of 95.8 percent made it one of only three dealerships that eclipsed the 95 percent satisfaction mark. The high marks were backed by an impressive number of raving reviews from employees.

One of the 13 employees that responded to the anonymous survey wrote, “We have a great work environment.” “The crew is like family and we have a great rapport with our customers,” wrote another. And “Our freedom to work at our own pace and to perform the job right without being rushed” was yet another reason employees believe All Seasons is a great place to work.

“It’s clear that the culture at All Seasons Marine Works is what truly sets it apart,” Gruhn said in a statement. “And we can see how the positive work environment translates directly into the pride that All Seasons Marine Works’ employees have in taking care of the dealership’s customers.”

FB Marine Group

The MRAA said FB Marine Group was noted for achieving perfect scores from its employees on five of the survey’s 37 questions. The dealership’s overall employee satisfaction score of 95.33 percent was one of only three dealerships that eclipsed the 95 percent satisfaction mark. The perfect scores represented questions from all four of the categories in the survey: leadership, dealership reputation, customer relations and employee satisfaction.

“FB Marine Group’s well-rounded scores show that the dealership is well-rounded in its approach to taking care of its employees,” Gruhn said in a statement. “There’s a lot to be said for a dealership like this whose employees know specifically how their work relates to the store’s success, that they feel valued and that they feel like part of a team where everyone goes above and beyond to exceed customer expectations.”

Employees at FB Marine Group noted that the working environment, fueled by great teammates and ownership, are what make it a Great Dealership to Work For. Managing partner Kim Sweers noted that “at FB Marine Group, we don’t have employees; we have teammates.

“We are very passionate about our culture and have worked hard to create an environment where our team members enjoy coming to work,” Sweers said. “A great culture provides the framework for our team to deliver the best possible experience for our customers and all who walk through our doors.”

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