Horizon Yacht USA is now installing service and consumer software from technology provider My-Villages on all new yachts delivered in the United States.
Owners and captains can use The Boat Village to keep track of the equipment on their boats, receive reminders when maintenance is due and coordinate service by electronically sharing tasks with the boat’s service yard, crew or yacht management company.
“The Boat Village is the most comprehensive communications and collaboration tool available for owners and captains, and we were thrilled to be selected by Horizon Yachts to provide this valuable link between vessels and their service providers,” My-Villages founder and CEO Kevin Hutchinson said in a statement. “Horizon Yacht’s selection process was rigorous and we were pleased we emerged as the best choice for their customers.”
The Boat Village provides an automatically updated digital boat history of service, and owners can customize a service plan. Owners or captains can use The Boat Village to communicate directly with service providers by sharing service tasks, eliminating the need for communication via other channels, such as email and fax.
As part of The Boat Village package, all new Horizon Yacht owners will receive 1 GB of storage to hold videos, photos and other important documents that support tasks to be completed.
“The Boat Village vastly simplifies service coordination and boat management for all owners of Horizon vessels,” Horizon Yacht USA president Roger Sowerbutts said. “We believe The Boat Village will increase customer satisfaction, making the whole process of boat ownership a more pleasurable experience. In due course, we may even see a reduction in warranty repairs as owners use The Boat Village to assure their equipment is in top condition.”