Account Manager SOE Marine US - Hella

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Hella

HELLA Automotive Sales, Inc. is a leader in the Automotive Industry. Located in Peachtree City, Georgia we are looking for an experienced Marine Sales Account Manager for SOE. 

Strategy

  • Implement customer strategy in agreement with Sales Director and VP Sales US
  • Plan and conduct measures and initiatives for regional customer base
  • Collect relevant information for key account and regional customer development and communicate to Sales Director, product management and market intelligence
  • Report all critical feedback towards the Sales Director and support to increase customer satisfaction

Sales and Customer Management

  • Act as “one face to the customer” in US, first escalation level for accounts
  • Steering and training of local sales representatives & distributors
  • Drive sales activities in the region, esp. for the entire marine product range. Identify opportunistic sales growth opportunities and communicate within customer segment
  • Manage accounts (OE & After Market) regarding project coordination, service, quality, adherence to schedule and cost control
  • Drive customer interests/requests through customer segment
  • Manage the technical changes with regards to customer information, approval, negotiations
  • Assess customer satisfaction levels and develop respective action plan if required
  •  Implement local pricing and conditions based on regional framework defined for customer segment
  • Prepare and provide offers for regional customer base or key accounts (in agreement with Sales Director and according to regional guidelines)
  • Provide customer with up-to-date technical information and answer all related technical enquiries. Organize technical presentations, also with central support
  • Build up network with all relevant technical and commercial customer contacts
  • Ensure regular personal contact to customer base, organize customer meetings, demonstrations, represent Hella at fairs in US region
  • Gather customer data for accounts and share within customer segment, gather competitor information in the relevant market
  • Identify new project or product opportunities and report to Sales Director & product management

Responsibilities

  • Turnover/profit and customer satisfaction responsibility in the specific sales region for customer base
  • Responsible for volume and turnover planning of marine customers
  • Follow up customer segment strategy for accounts to reach overall sales target
  • Drive penetration of new products in the specific sales region
  • Support Sales Director for assigned key accounts in reaching overall sales budget and achieving customer satisfactio
  •  Coordinate and tracking of accounts

Core Skills and Competences

  • Empathy / communication skills
  • Technical background with commercial thinking
  • Negotiation skills
  • Sales best practices and tool know-how
  • Product knowledge
  •  “Hands-on mentality”
  • Willing to travel frequently in US 50% +
  • Well connected within and knowledge of US Marine market both leisure & professional (knowledge of Cruise business would be beneficial)

Job Type: Full-time

Please send resumes to: noel.vargas@hella.com

No Recruiters – No Phone calls please

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