Account Manager SOE Marine US - Hella

HELLA Automotive Sales, Inc. is a leader in the Automotive Industry. Located in Peachtree City, Georgia we are looking for an experienced Marine Sales Account Manager for SOE. 

Strategy

• Implement customer strategy in agreement with Sales Director and VP Sales US
• Plan and conduct measures and initiatives for regional customer base
• Collect relevant information for key account and regional customer development and communicate to Sales Director, product management and market intelligence
• Report all critical feedback towards the Sales Director and support to increase customer satisfaction

Sales and Customer Management

• Act as “one face to the customer” in US, first escalation level for accounts
• Steering and training of local sales representatives & distributors
• Drive sales activities in the region, esp. for the entire marine product range. Identify opportunistic sales growth opportunities and communicate within customer segment
• Manage accounts (OE & After Market) regarding project coordination, service, quality, adherence to schedule and cost control
• Drive customer interests/requests through customer segment
• Manage the technical changes with regards to customer information, approval, negotiations
• Assess customer satisfaction levels and develop respective action plan if required
•  Implement local pricing and conditions based on regional framework defined for customer segment
• Prepare and provide offers for regional customer base or key accounts (in agreement with Sales Director and according to regional guidelines)
• Provide customer with up-to-date technical information and answer all related technical enquiries. Organize technical presentations, also with central support
• Build up network with all relevant technical and commercial customer contacts
• Ensure regular personal contact to customer base, organize customer meetings, demonstrations, represent Hella at fairs in US region
• Gather customer data for accounts and share within customer segment, gather competitor information in the relevant market
• Identify new project or product opportunities and report to Sales Director & product management

Responsibilities

• Turnover/profit and customer satisfaction responsibility in the specific sales region for customer base
• Responsible for volume and turnover planning of marine customers
• Follow up customer segment strategy for accounts to reach overall sales target
• Drive penetration of new products in the specific sales region
• Support Sales Director for assigned key accounts in reaching overall sales budget and achieving customer satisfactio
•  Coordinate and tracking of accounts

Core Skills and Competences

• Empathy / communication skills
• Technical background with commercial thinking
• Negotiation skills
• Sales best practices and tool know-how
• Product knowledge
•  “Hands-on mentality”
• Willing to travel frequently in US 50% +
• Well connected within and knowledge of US Marine market both leisure & professional (knowledge of Cruise business would be beneficial)

Job Type: Full-time

Please send resumes to: noel.vargas@hella.com

No Recruiters – No Phone calls please