Skip to main content
Publish date:

Customer Service/Warranty Representative - Groupe Beneteau

Group Beneteau Americas

Enjoy the Boating Life and Join a Leader in the Marine Industry! We are expanding our operations to Fort Lauderdale, Florida! 

We are seeking a Customer Service/Warranty Representative for our Florida office. 
Duties and Responsibilities:

1. Process/approve warranty claims and parts. 2. Respond to customers inquiries regarding parts and product repair issues. 3. Ensure that dealer customer service practices are in accordance with Beneteau policies and procedures. 4. Liaise with France After-Sales (Customer Service) department 5. Liaise with US and EU vendors 6. Interact with dealers providing guidance and troubleshooting product support. 7. Coordinate general customer service repairs with boatyards 8. Perform administrative duties

Key Skills: * Knowledge of boating industry * Technical knowledge and ability to troubleshoot marine systems * Knowledge of personal computers and computer software programs * Ability to effectively communicate with employees, managers and the general public French and/or Spanish language is a plus

We are looking for motivated, self-starters with excellent troubleshooting, communication and organizational skills. Ability to coordinate with a team to meet goals.

Groupe Beneteau offers a competitive compensation package based on candidate qualifications. Benefits Include: Medical, Dental, Life, Disability, Vision, Prescription, 401k with company match, Paid Time Off and holiday pay

Candidates should respond with a resume and salary history to or Groupe Beneteau, 925 Frisbie Street, Cadillac, MI 49601 ATTN: Human Resources Department EEO/MF


AIM Marine Group Hosts Meet the Editors Event

More than a dozen editors from Active Interest Media’s Marine Group participated in the day-long, information-sharing event.

Fairline Makes Leadership Appointments

The British luxury boatbuilder founded plans to chart its course for the future with a new CEO and the return of Derek Carter as chairman.

Battle on the Great Lakes Rages On

The Icebreaker Wind Turbine Development faces strong headwinds from boating and fishing groups.

Limestone Boat Co. Expands Dealer Network

The company adds four new dealers to its roster, with three to represent Aquasport Boats.

NMEA Announces ‘22 Training Course Schedule

For next year, marine training courses will be offered as virtual and in-person sessions for basic marine electronics installers, and in-person only for advanced installers.

GM Invests $150M in Electric Boat Start-Up

General Motors has acquired a 25-percent stake in Pure Watercraft, a Seattle-based e-propulsion outfit.

Patrick Acquires Marine and RV Seating Maker

The Elkhart, Ind.-based component manufacturer finalized its purchase of Williamsburg Marine and Williamsburg Furniture.