Marine Service Manager- Pompano Beach, FL

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A busy, full service marina located in South Florida is expanding and seeking a dynamic service leader and team builder to deliver the highest level of customer satisfaction and profitability at our growing service center.

Deliverables:

· Ensure a consistently high level of internal and external customer satisfaction throughout the service department.

· Drive profitability through increased sales, gross profit, P&L management, and labor cost control.

· Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices.

· Create and maintain strong working relationships with external vendors.

· Maintain a safe and functional working environment.

· Ability to form, lead and develop high-performing teams.

· Project professionalism, confidence and competence in communications and interactions with customers, partners, teams and senior management.

Requirements:

·Experience managing a high volume marine service center.

· Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment.

· Knowledge of vessels and systems mandatory.

· Strong written and verbal communication skills.

· Proficiency in a dealership software system (BIT) is a plus.

· Intermediate or better skills in MS Office. (Word, Excel, Outlook)

Please send resume and any qualifying information to flboatdlr@aol.com

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