KVH debuts online training center

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KVH Industries launched its new E-Learning Center for marine technicians who install and service KVH products at dealerships and distributorships around the globe.

“The KVH E-Learning Center makes training available to any technician to complete on their own schedule. We’re excited to provide this resource to the experts who install and service KVH products, and we believe that KVH customers will reap the benefits of a growing and constantly updated certified support network,” KVH vice president of operations Jeff Greer said in a statement.

“This robust new tool will help KVH’s global service and support network expand to support the growing demand for our maritime satellite communications and entertainment systems and services,” he added.

The KVH E-Learning Center features a complete training course for the TracPhone V7 and mini-VSAT Broadband SM service. The comprehensive course is divided into easy-to-follow modules that can each be completed in less than an hour.

The system tracks participants’ progress through the course, so it’s easy for technicians to pick up where they left off when it’s convenient for them to continue their training. Once they’ve completed all of the modules, technicians take the certification exam online. When they pass the exam, technicians are granted Certified Service Provider status.

In the coming months, the E-Learning Center will offer courses on KVH’s other TracPhone satellite communications and TracVision satellite entertainment systems.