Monterey Boats named its top 10 dealers in customer satisfaction for 2015.
The dealers earned the highest marks from their returned customer service surveys for the 2015 model year. The awards were presented during Monterey’s annual dealer conference at the Boca Raton (Fla.) Resort and Club.
The surveys rate dealers on the customer’s sales experience and their service experience.
“The responses that we have received from our customer service surveys demonstrate the commitment and loyalty that our dealer-partners show toward their customers,” Monterey co-chairman Charles Marshall said in a statement. “We are fortunate to have such an outstanding dealer-partner network and consider it an honor to be able to present these awards to them. We applaud them for achieving excellence every day in their sales and service practices and are proud to have them represent our brand.”
Awards for the highest-ranking scores for CSI are as follows:
- Yankee Boating Center
- Bassett Yacht & Boat Sales LLC
- Frontenac Harbor LLC
- Pier 53 Marine
- Ugly John’s Custom Boats
- C-Jam Yacht Sales
- Bayview Yacht Harbour
- Lighthouse Harbor Marina
- Tern Harbor Marina
- McMillan Marine