The Boat Village, a mobile communication and service coordination platform, has announced new features that allow service managers and technicians to coordinate repairs and maintenance online with all customers, not just those that have subscribed to the premium service.
The Boat Village Professional edition is an online service coordination and boat management tool that gives service yards the ability to proactively monitor each client’s vessel and automatically receive alerts when service is due. They can then notify clients and send an online service request for clients to approve or amend.
“We heard loud and clear from our service partners that the ability to better monitor, track and schedule preventive maintenance are top reasons for using the Boat Village Professional edition,” Kevin Hutchinson, founder and CEO of My-Villages, which created The Boat Village, said in a statement.
“They made it clear that preventive maintenance is one of their highest-priority service lines, and so we created new features to facilitate that for all of their customers.”