MyTaskit launched a mobile app to help service companies streamline their work in real time from the field. It is available for Android and iOS devices.
Developed for field-service technicians, the app facilitates a faster, more efficient view of assigned jobs with the ability to update work orders in real-time using such features as voice-to-text recordings.
“Our customers asked for a simple, easy-to-use app for their technicians even when there is no cell or Wi-Fi connection,” said Kevin Hutchinson, MyTaskit founder and CEO, in a statement. “Within just a few minutes of use, technicians were logging hours and updating assigned tasks and work orders using just their phone or tablet.”
If a technician is out of cell and Wi-Fi range, the app functions in a disconnected state and synchronizes once a connection is re-established.
When a job is in process, before and after photos and videos can be uploaded to the app. Supervisors can view project progress and share time-stamped content with customers.
Work time is submitted directly into the app in real-time, and MyTaskit’s software integrates directly with DockMaster and QuickBooks.
An integrated search and filter feature lets technicians access schedules and task lists and as the work is in progress, real-time updates from technicians give supervisors the opportunity to view job progress.