Volvo Penta said it is expanding and upgrading its marine dealer network in Mexico, Central America and the Caribbean.
Service technicians from five countries have completed an in-depth two-week training class conducted by Volvo Penta of the Americas in Panama. Volvo Penta holds similar training schools for dealer technicians several times a year in the region.
All of the classes are conducted in Spanish and give practical hands-on instruction in the diagnosis and repair of Volvo Penta marine engines and drives. Technicians who participated in the most recent service school represented dealers in Costa Rica, Guatemala, Puerto Rico, Mexico and Panama.
“We’ve invested heavily to improve local support for marine customers in Central America and the Caribbean, and technical training is an important element in this strategy,” Volvo Penta of the Americas vice president of distribution development Ed Monacchio said in a statement. “In the last two years we more than doubled the number of dealers in this region to meet rising demand. We are also taking steps to standardize service and warranty policies and procedures to harmonize with those in North America.”
“We recognize that many U.S. boats migrate to the Caribbean during winter months, and we’re committed to providing boat owners the same quality service they’re accustomed to receiving in North America,” Monacchio added.
Volvo Penta said many of the countries in Central America and the Caribbean basin are showing robust economic growth. Economic forecasts for these countries range from 3 to 6 percent of GDP in 2017.